Guides

Standard Variable Tariffs are available as one of the two main energy packages offered to consumers in the UK. This type of tariff is usually the more ...

Since 2014 OFGEM, the energy sector regulator, has been working hard to simplify gas and electricity bills. Complex charging structures are now banned and ...

Your Meter Point Reference Number, or MPRN relates to your property’s gas supply. It is a unique number that will identify the supply point of your home or ...

The Meter Point Administration Number (MPAN) is a unique reference number that identifies the supply point of a property's electrical system. Individual ...

A Meter Serial Number (MSN) is a combination of numbers and letters, or sometimes just numbers, that is totally unique to a specific gas or electricity meter. ...

These unprecedented times have presented a number of significant challenges and sometimes unexpected opportunities. When it comes to the working environment, ...

Individual circumstances will dictate whether a prepayment or credit meter is best for you and your energy needs. Normally the best deals are only available ...

When looking across the spectrum of ways to pay for gas and electricity, the majority of energy customers in the UK choose to pay energy bills by monthly ...

The Fuel Direct Scheme is a mechanism by which energy bills and in particular, energy debt can be taken from eligible benefits and paid directly to your ...

The Affordable Warmth Obligation aims to help ensure that every household has the opportunity and means to improve the energy efficiency of their home. This ...

As we head towards Autumn, the days are becoming noticeably shorter and temperatures are already starting to get colder. Alongside this entirely natural ...

Not to be confused with the similarly titled Winter Fuel Payments, Cold Weather Payments are available to people in receipt of certain qualifying benefits or ...

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