Energy Guides
Can I get compensation if there’s an energy switch problem?
With well over 6 million households switching each year, it’s inevitable that not all supplier switches will go smoothly. Although the figures are improving, figures from OFGEM suggest that up to a ...
How to switch energy supplier if you’re a tenant
Using switching services has proven to be a quick and easy to use tool for getting the best energy deals for some time now. Being able to compare tariffs offered across the market has meant that ...
What is a Priority Services Register?
The priority Services Register is used to keep a record of the most vulnerable energy customers. Anyone on these registers will receive support from their energy supplier. Every energy supplier on ...
Which Energy comparison websites have OFGEM accreditation?
There are a huge number of price comparison sites available in the UK. They will all claim to be able to provide the best possible deal for you. But how do you know which of them you can really ...
What are prepayment meters?
Prepayment meters, also known as pay-as-you-go meters are an alternative to the standard, credit gas and electricity meters. They allow households to pre-pay for energy before using it, which means ...
What is economy 10?
Economy 10 (also known as ‘White Meters’ in Scotland) is an alternative electricity tariff. It gives ‘off-peak’ energy prices split across 10 hours of each day.The economy 10 tariffs work in a ...
What is economy 7?
Economy 7 describes a type of tariff available in the UK. They differ from standard tariffs because economy 7 customers pay a different rate for energy at night than they do through the day. These ...
What are Smart Meters?
In essence, Smart Meters are to the gas and electric industry the same as mobile phones have been to the telecommunications business and electric cars are hoping to be across the automotive ...
What are Standing Charges?
The standing charge is an important but often overlooked part of your energy deal. The vast majority of energy tariffs will include a standing charge, typically ranging anywhere from around 5p up to ...
When is the best time to switch energy suppliers?
When darker nights draw in and temperatures drop, many people start to give greater consideration to their energy bills. That first turn of the thermostat dial since the early part of the year never ...
