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Energy Review
Supplier comparison

100Green vs OVO Energy (September 2026)

Overview

Our verdict
Too close to call

There is no single best choice: compare price, service, app and green-energy evidence separately.

Trustpilot
100Green
4.6
1,559 reviews
OVO Energy
4.7
299,269 reviews
Citizens Advice rank
100Green
#1
OVO Energy
#8
Cheapest variable
100Green
£1,762
/year
OVO Energy
£1,611
/year
iOS app
100Green
1.1
21 ratings
OVO Energy
4.6
18,000 ratings
Affiliate
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Use our referral link, and we'll both get £50 credit once your switch is complete.

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Tariffs and pricing

100Green
VARIABLE
Sparkling SVT
£1,762/year
No fixed term · Variable rates can change
Best for: maximum flexibility
FIXED 12M
Exclusive Spring 100% Green 12M September 27
£1,717/year
12-month term
Best for: price certainty
OVO Energy
CHEAPEST
VARIABLE
Simpler Energy
£1,611/year
No fixed term · Variable rates can change
Best for: maximum flexibility
FIXED 12M
1 Year Fixed + Boiler Cover 27 August 2026
£1,742/year
12-month term · Exit fee £100
Best for: price certainty

Annual estimates use the stored consumption assumptions. Check current regional rates, terms and eligibility before switching.

Customer reviews

Trustpilot
100Green4.6 / 5
OVO Energy4.7 / 5
Citizens Advice
100Green#1
OVO Energy#8
Which?
100Green72 %
OVO Energy61 %

Each review service uses its own method and scale, so the measures below should be read separately.

App quality and ratings

App Store
100Green1.1 · 21 reviews
OVO Energy4.6 · 18,000 reviews
Google Play
100Green1.23 · 32 reviews
OVO Energy2.82 · 10,825 reviews

App-store scores are shown by platform. No winner is declared where either ratings sample is missing or too small.

Service and support

Citizens Advice rank
100Green
#1
OVO Energy
#8
Citizens Advice score
100Green
4.33
out of 5
OVO Energy
3.3
out of 5
Emails ≤2 days
100Green
91%
OVO Energy
99%
Avg call wait
100Green
7 sec
OVO Energy
1.6 min
Channel100GreenOVO Energy
PhoneWeekdays 8am–8pm, open Saturday and Sunday 9am–1pmWeekdays 9am–5pm, closed Saturday, closed Sunday
Email24/724/7
Social mediaBusiness hrsBusiness hrs

Only like-for-like service measures with data for both suppliers are ranked.

Complaints and performance

Per 100k customers
100Green
144
Q1 2026
OVO Energy
1,775
Q2 2026
CA per 10k
100Green
14.4
Citizens Advice
OVO Energy
39.5
Citizens Advice
Resolved same/next day
100Green
N/A
OVO Energy
64%
Resolved ≤8 weeks
100Green
N/A
OVO Energy
91%

Complaint figures are shown with each supplier’s reporting period. No winner is declared when periods differ or one figure is missing.

100Green — complaint themes
No complaint-reason breakdown was available in the supplied data
OVO Energy — complaint themes
Customer Service
Any issues with the services provided by OVO.
Payment issues
Any complications with the setup or functionality of our customer’s payment method across all payment types.
Smart billing and meter reading issues
Any problems with the presentation of bills, including incorrect bills and billing frequency, for customers who own a smart meter.
Debt & Debt-related disconnections
Disconnections or issues related to debt management for our pay monthly customers.
General billing and meter reading issues
Any problems with the presentation of bills, including incorrect bills and billing frequency, for customers who do not own a smart meter.

Green Energy Comparison

100Green
100%Renewable
January to March 2026
Renewable100%
OVO Energy
11%Renewable
January to March 2026
Renewable11%
Nuclear9%
Fossil fuel74%
Other6%

Published fuel-mix figures are shown only where both a source URL and reporting period are present in the stored data.

Our verdict

Which should you choose?
If you care most aboutChoose
The lowest annual cost on our assumptionsOVO Energy
Overall customer service100Green
A greener fuel mix100Green
Our verdict
Too close to call

There is no single best choice: compare price, service, app and green-energy evidence separately.

Use the decision table to match the available evidence to the factors that matter most to your household.

100Green
Pros
  • Cheapest variable tariff at £1,762 / year
  • 4.6 Trustpilot from 1,559 reviews
  • Top-1 Citizens Advice ranking
  • 91% of emails answered within 2 days
×Cons
  • 94% of Google Play ratings are negative
OVO Energy
Pros
  • Cheapest variable tariff at £1,611 / year
  • 4.7 Trustpilot from 299,269 reviews
  • iOS app rated 4.6 out of 5
  • 99% of emails answered within 2 days
×Cons
  • 52% of Google Play ratings are negative

Frequently asked questions

Which is cheaper, 100Green or OVO Energy?

On the stored annual-cost assumptions, 100Green is £1,717 and OVO Energy is £1,611. OVO Energy is lower by about £106 a year.

Can 100Green and OVO Energy complaint rates be compared directly?

No direct complaint-rate winner is declared because 100Green and OVO Energy do not both have figures for the same stated reporting period.

Which supplier leads on customer service?

On the comparable customer-service measure used in the decision table, 100Green leads.

Which supplier has the better app evidence?

The supplied data does not support a like-for-like app winner.

Do tariff eligibility rules matter?

Yes. Specialist, time-of-use, EV, heat-pump and export tariffs can have equipment, meter or account requirements. Check the current supplier terms before applying.

Which supplier has the greener evidence?

On the comparable green-energy measure used in the decision table, 100Green leads. This row is based on published fuel-mix percentages.

Which is better overall, 100Green or OVO Energy?

There is no single overall winner in this repaired draft. Price, service, app and green-energy evidence are kept as separate choices in the decision table.

When was this comparison updated?

The structured source payload is for September 2026.

What changed this month

This month, OVO Energy's play store net-positive % fell from 1.3 to -9.2, 100Green's iOS app days since last update fell from 38 to 25, and OVO Energy's iOS app days since last update fell from 37 to 25. There were 26 other data changes this month — see the full changelog below for details.

Data changes this month (32)

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Rob Gibbs

Written by

Rob Gibbs

Hi, I'm Rob, and I run Energy-Review.co.uk. I initially started this project in 2018 when I was looking to switch energy suppliers and found there wasn't a website that provided simple, data-backed reviews on all the suppliers available. Since then, I have spent a lot of time (too much, some may say!) looking at all publicly available data about each supplier and writing reviews using this information. These reviews are updated as regularly as possible, and any data is backed up by a source where necessary. I have also started writing guides on various energy-related topics, which hopefully you will find useful. If you find any issues, please use our contact form to let us know.

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