E Energy Review (September 2026)

Overview
E Energy has a mixed evidence set; check current tariff terms and weigh the measures that matter to you.
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Prices
| Metric | E Energy |
|---|---|
| Tariff count | 0 |
| Fixed tariffs available | 0 |
| Variable tariffs available | 0 |
Annual estimates use the stored consumption assumptions. Check current regional rates, terms and eligibility before switching.
Customer reviews
Independent ratings use different methods and scales, so each measure should be read separately.
App quality and features
App-store scores are shown with their ratings counts where those figures are available.
Customer service and support
Service measures are shown only where they are present in the supplied data.
E Energy complaints and performance
| Metric | E Energy |
|---|---|
| Complaints received | 172 |
| Resolved same or next working day | 77% |
| Resolved within 8 weeks | 100% |
Complaint figures are withheld from this repaired draft because no source URL was supplied for independent verification.
Green energy
Published fuel-mix figures are shown for the reporting period identified in the stored source data.
Our verdict
E Energy has a mixed evidence set; check current tariff terms and weigh the measures that matter to you.
Use the evidence on price, service and app quality to decide whether E Energy fits your household.
Frequently asked questions
What tariff information is available for E Energy?
No comparable annual tariff estimate is present in the supplied data.
How is E Energy rated on Trustpilot?
No Trustpilot rating is present in the supplied data.
Is there Citizens Advice data for E Energy?
E Energy is ranked #9 in the stored Citizens Advice data, with a score of 3.22 out of 5.
What do E Energy complaint figures show?
The supplied Q2 2026 figure is 172 complaints per 100,000 customers.
Does E Energy have app-rating data?
iOS 4.7 out of 5 from 7,000 ratings; Google Play 4.7 out of 5 from 5,506 ratings.
What does the fuel-mix data show for E Energy?
The stored fuel-mix data reports 0% renewable electricity for January to March 2026.
Should I switch to E Energy?
Compare a current personal quote, tariff eligibility and exit fees with the service and app measures shown here before deciding.
When was this E Energy review updated?
The structured source payload is for September 2026.
What changed this month
This month, E Energy's iOS sampled negative reviews rose from 0 to 1, E Energy's iOS sampled positive reviews fell from 2 to 1, and E Energy's iOS sampled reviews avg stars fell from 4 to 3. There were 6 other data changes this month — see the full changelog below for details.
Data changes this month (13)
E Energy
- Trustpilot reviews2,214 → 2,233
- iOS app ratings count6,800 → 7,000
- iOS app days since last update145 → 175
- iOS sampled reviews avg stars4 → 3
- iOS sampled positive reviews2 → 1
- iOS sampled negative reviews0 → 1
- Play Store rating4.6629214 → 4.6630435
- Play Store ratings count5,352 → 5,506
- Play Store days since last update151 → 181
- Play Store positive ratings %94.1 → 94.4
- Play Store negative ratings %2.6 → 2.5
- Play Store neutral ratings %3.3 → 3.1
- Play Store net-positive %91.5 → 91.9

Written by
Rob Gibbs
Hi, I'm Rob, and I run Energy-Review.co.uk. I initially started this project in 2018 when I was looking to switch energy suppliers and found there wasn't a website that provided simple, data-backed reviews on all the suppliers available. Since then, I have spent a lot of time (too much, some may say!) looking at all publicly available data about each supplier and writing reviews using this information. These reviews are updated as regularly as possible, and any data is backed up by a source where necessary. I have also started writing guides on various energy-related topics, which hopefully you will find useful. If you find any issues, please use our contact form to let us know.
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