Home Energy Review (September 2026)
Overview
Home Energy has a mixed evidence set; check current tariff terms and weigh the measures that matter to you.
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Prices
These are the tariffs we have pricing for — the supplier may offer others.
Annual estimates use the stored consumption assumptions. Check current regional rates, terms and eligibility before switching.
Customer reviews
Independent ratings use different methods and scales, so each measure should be read separately.
Apps
App-store scores are shown with their ratings counts where those figures are available.
Service and support
| Metric | Home Energy |
|---|---|
| Citizens Advice score | N/A |
Service measures are shown only where they are present in the supplied data.
Complaints performance
Complaint figures are withheld from this repaired draft because no source URL was supplied for independent verification.
Green energy
No source URL and reporting period are available for a verifiable fuel-mix breakdown.
Verdict
Home Energy has a mixed evidence set; check current tariff terms and weigh the measures that matter to you.
Use the evidence on price, service and app quality to decide whether Home Energy fits your household.
Frequently asked questions
What tariff information is available for Home Energy?
The stored data contains a variable-category annual estimate of £1,453. These are estimates, not a quote.
How is Home Energy rated on Trustpilot?
Home Energy has a stored Trustpilot rating of 4.1 out of 5 from 873 reviews.
Is there Citizens Advice data for Home Energy?
No Citizens Advice ranking is present in the supplied data.
What do Home Energy complaint figures show?
No supplier complaint-rate figure is present in the supplied data.
Does Home Energy have app-rating data?
iOS 2.3 out of 5 from 7 ratings; Google Play 2.2 out of 5 from 16 ratings.
What does the fuel-mix data show for Home Energy?
No renewable fuel-mix percentage is present in the supplied data.
Should I switch to Home Energy?
Compare a current personal quote, tariff eligibility and exit fees with the service and app measures shown here before deciding.
When was this Home Energy review updated?
The structured source payload is for September 2026.
What changed this month
This month, Home Energy's iOS sampled reviews avg stars rose from 1 to 2, Home Energy's play store net-positive % fell from -26.6 to -43.7, and Home Energy's iOS sampled negative reviews fell from 3 to 2. There were 13 other data changes this month — see the full changelog below for details.
Data changes this month (19)
Home Energy
- Trustpilot rating4 → 4.1
- Trustpilot reviews827 → 873
- Trustpilot 5-star %71 → 72
- Trustpilot 1-star %20 → 19
- Trustpilot positive reviews %75 → 76
- Trustpilot negative reviews %23 → 22
- Trustpilot net-positive %52 → 54
- iOS app days since last update158 → 188
- iOS sampled reviews avg stars1 → 2
- iOS sampled negative reviews3 → 2
- Play Store rating2.4 → 2.1875
- Play Store ratings count15 → 16
- Play Store days since last update159 → 189
- Play Store positive ratings %26.7 → 18.8
- Play Store negative ratings %53.3 → 62.5
- Play Store neutral ratings %20 → 18.8
- Play Store net-positive %-26.6 → -43.7
- Cheapest variable tariff£1,625.43 → £1,452.53
- Cheapest tariff£1,625.43 → £1,452.53
Written by
Rob Gibbs
Hi, I'm Rob, and I run Energy-Review.co.uk. I initially started this project in 2018 when I was looking to switch energy suppliers and found there wasn't a website that provided simple, data-backed reviews on all the suppliers available. Since then, I have spent a lot of time (too much, some may say!) looking at all publicly available data about each supplier and writing reviews using this information. These reviews are updated as regularly as possible, and any data is backed up by a source where necessary. I have also started writing guides on various energy-related topics, which hopefully you will find useful. If you find any issues, please use our contact form to let us know.
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