Top Energy Suppliers
Top Energy Suppliers
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Octopus Energy Review
Founded in 2011 Octopus Energy, like many other similar energy suppliers that were founded around the time as a strong focus on providing a more green and eco-friendly energy solution. Octopus Energy provides energy services for both homes and businesses and offers both gas and electricity.
9.1
Octopus Energy Review
Octopus Energy is part of the Octopus Group and started supplying energy in 2016. They now have over 2 million customers. They concentrate on supplying greener energy. This includes the generation of renewable energy via wind, solar and anaerobic digestion. Octopus Energy are approved by Friends of the Earth. Price
8
Tariffs
10
Customer Service
9
Reviews
9.6
Billing
9
Extras
9
PROS:
- Approved by Friends of the Earth
- Awarded the Which? Recommended Provider award
- Uswitch Energy Supplier of the Year 2021
CONS:
- Website could be better
- No Android app
OVO Energy Review
OVO Energy was founded in 2009 with a focus on providing greener and cheaper energy services. OVO Energy also puts a strong emphasis on simplicity as well, so if anyone finds navigating energy suppliers and tariffs difficult OVO Energy could be the supplier for you.
8.5
OVO Energy Review
OVO Energy was founded in 2009 with a focus on providing greener and cheaper energy services. OVO Energy also puts a strong emphasis on simplicity as well, so if anyone finds navigating energy suppliers and tariffs difficult OVO Energy could be the supplier for you. Price
6
Tariffs
9
Customer Service
7.5
Reviews
9.2
Billing
9
Extras
10
PROS:
- 100% renewable energy tariffs
- Very positive customer reviews
CONS:
- Mediocre customer service
- Often not the cheapest
Shell Energy Review
In the UK energy companies have a fierce rivalry but as my Shell Energy review as discovered there is a lot of competition outside the big six energy companies. Shell Energy isn’t one of the big six but it is very close to being one of the top contenders.
8.5
Shell Energy Review
In the UK energy companies have a fierce rivalry but as our Shell Energy review as discovered there is a lot of competition outside the big six energy companies. Shell Energy isn’t one of the big six but it is very close to being one of the top contenders. Price
7
Tariffs
9
Customer Service
8.6
Reviews
7.6
Billing
10
Extras
9
PROS:
- Variety of tariffs
- Variety of billing options
CONS:
- Average customer service
Co-op Energy Review
Co-op Energy is part of Midcounties Co-operative and started supplying domestic energy consumers in 2011. In August 2019 they entered into a partnership with Octopus Energy. Like Octopus Energy, Co-op Energy supplies environmentally friendly energy.
8.5
Co-op Energy Review
Co-op Energy is part of Midcounties Co-operative and started supplying domestic energy consumers in 2011. In August 2019 they entered into a partnership with Octopus Energy. Like Octopus Energy, Co-op Energy supplies environmentally friendly energy. Price
8
Tariffs
9
Customer Service
8.8
Reviews
9.1
Billing
8
Extras
8
PROS:
- Supports community-led renewable energy projects
- Co-operative Society membership benefits
- Competitive pricing
CONS:
- Very poor digital tools
- Take longer to answer the phone than their energy supply partner, Octopus Energy
- Score lower than Octopus Energy in customer satisfaction surveys
EDF Energy Review
EDF Energy were formed in 2002 and are owned by Électricité de France, a French company. EDF Energy are based in London. They have over five million customers in the UK.
8.5
EDF Energy Review
EDF Energy were formed in 2002 and are owned by Électricité de France, a French company. EDF Energy are based in London and employ over 13,000 people. They have over five million customers in the UK. Price
8
Tariffs
9
Customer Service
8.6
Reviews
8.7
Billing
9
Extras
9
PROS:
- Quick to answer the phone and live chat requests
- Free smart home devices and boiler insurance on some tariffs
- Swift complaint resolution
CONS:
- Energy is not environmentally friendly
- More expensive than other energy suppliers
- Higher than average complaint numbers
British Gas Review
British Gas are the UK's largest energy supplier with around twelve million customers and approximately 20,000 employees. They are currently owned by Centrica.
8.4
British Gas Review
British Gas can trace their roots back to 1812 when they were called The Gas Light and Coke Company, which was the first public utility company in the world. They are the UK's largest energy supplier with around twelve million customers and approximately 20,000 employees. They are currently owned by Centrica. Price
8.1
Tariffs
10
Customer Service
8.5
Reviews
8.3
Billing
9
Extras
8
PROS:
- UK’s largest energy supplier with twelve million customers
- Electric vehicle tariff
- Rewards scheme
CONS:
- Not the cheapest energy supplier
- Other energy suppliers are more environmentally friendly
- Slow to respond to phone calls and live chat requests
SSE Review
SSE are headquartered in Perth, Scotland. They were formed in September 1998 when Scottish Hydro-Electric and Southern Electric merged.
They have almost five million customers or around 12% of the UK market.
8.4
SSE Review
SSE are headquartered in Perth, Scotland. They were formed in September 1998 when Scottish Hydro-Electric and Southern Electric merged. Price
8
Tariffs
9
Customer Service
9.2
Reviews
8.8
Billing
8
Extras
8
PROS:
- Won five Uswitch awards in 2020
- Living Wage Employer
- Has been awarded the Fair Tax Mark
CONS:
- Don’t currently supply 100% renewable energy, although they are investing heavily in renewables
- More competitive pricing may be available from the OVO Group that SSE are now part of
- Do not operate a friend referral scheme
Utility Warehouse Energy Review
Utility Warehouse were formed in 2013 and offer domestic energy as well as phones, broadband and home insurance. The company now has 2% of the domestic energy market with over half a million customers despite not advertising and relying instead on word-of-mouth recommendations and a network of agents.
8.2
Utility Warehouse Energy Review
Utility Warehouse were formed in 2013 and offer domestic energy as well as phones, broadband and home insurance. The company now has 2% of the domestic energy market with over half a million customers despite not advertising and relying instead on word-of-mouth recommendations and a network of agents. Price
6
Tariffs
9
Customer Service
8.1
Reviews
9.1
Billing
8
Extras
9
PROS:
- Competitive pricing
- Award-winning energy supplier
- Excellent customer service
CONS:
- Energy is not environmentally friendly
- Slow to answer the phones
- Cannot top up smart pre-payment meters online or via the app
Outfox the Market Review
Outfox The Market is a very different kind of energy supplier and its colourful and comic themed website really shows you everything you need to know about this energy supplier. If you’re applying to be a customer with Outfox The Market you’ll be dealing with a more unusual and more open energy supplier.
8
Outfox the Market Review
Outfox The Market is one of the more recent suppliers to the enter UK energy market, coming along in the summer of 2017. Their aim was to disrupt the status quo of the Big 6 with greener energy and better customer service, something which could be argued they (along with other challenger energy suppliers) have achieved. Price
10
Tariffs
9
Customer Service
7.7
Reviews
9.2
Billing
6
Extras
6
PROS:
- Competitive pricing
- 100% renewable electricity generated by UK-based wind farms
- Quick to respond to live chat requests
CONS:
- No app and limited website
- Pre-payment accounts are not accepted
ScottishPower Review
Scottish Power are based in Glasgow, Scotland, although they are currently owned by Iberdrola, a Spanish utility company. They supply power to customers in Central and Southern Scotland, Merseyside, North Wales, and certain parts of Cheshire and Shropshire.
7.9
ScottishPower Review
Scottish Power are based in Glasgow, Scotland, although they are currently owned by Iberdrola, a Spanish utility company. They supply power to customers in Central and Southern Scotland, Merseyside, North Wales, and certain parts of Cheshire and Shropshire. Price
9
Tariffs
8
Customer Service
7.2
Reviews
6.2
Billing
8
Extras
9
PROS:
- Has heavily invested in UK windfarms
- Supports Cancer Research UK
- Wide range of tariffs
CONS:
- Very bad online reviews at TrustPilot
- Poor customer service
- Confusing website
Ecotricity Energy Review
Ecotricity started supplying green gas in 2010, adding green energy to their offering in 2013. They claim that they are Britain’s Greenest Energy Company. A big claim, perhaps, but one that they can back up.
7.8
Ecotricity Energy Review
Ecotricity started supplying green gas in 2010, adding green energy to their offering in 2013. They claim that they are Britain’s Greenest Energy Company. A big claim, perhaps, but one that they can back up. Price
6
Tariffs
8
Customer Service
7.4
Reviews
8.4
Billing
9
Extras
8
PROS:
- Most environmentally friendly energy supplier in the market
- Vegan-friendly energy
- Network of motorway charging points
CONS:
- Pre-payment customers cannot use smart meters
- Not the cheapest energy supplier
- Poor complaints handling record
Good Energy Review
Good Energy were established in 1999 and they now have around a quarter of a million customers.
They boast that their energy is the most environmentally friendly energy available and they are also involved in environmental projects. Good Energy generates some of the energy they supply at their own wind and solar farms.
7.8
Good Energy Review
Good Energy were established in 1999 and they now have around a quarter of a million customers.
They boast that their energy is the most environmentally friendly energy available and they are also involved in environmental projects. Good Energy generates some of the energy they supply at their own wind and solar farms. Price
6
Tariffs
7
Customer Service
8.3
Reviews
9.2
Billing
9
Extras
7
PROS:
- Truly environmentally friendly energy
- Pays the living wage and is working towards eliminating the gender pay gap
- Positive reviews on TrustPilot
CONS:
- Customer services not available at weekends
- No Warm Home Discount
- Don’t currently offer smart meters
Utilita Energy Review
The company currently has over three quarters of a million customers in the UK. In part this number of customers is thanks to the fact that they took on Our Power’s 31,000 customers and Eversmart Energy’s 29,000 customers after thoe two energy suppliers ceased trading.
7.8
Utilita Energy Review
The company currently has over three quarters of a million customers in the UK. In part this number of customers is thanks to the fact that they took on Our Power’s 31,000 customers and Eversmart Energy’s 29,000 customers after thoe two energy suppliers ceased trading. Price
6
Tariffs
8
Customer Service
6.5
Reviews
9
Billing
8
Extras
9
PROS:
- Free smart meters for new customers, including pre-payment customers
- No standing charges
- Excellent website
CONS:
- Bad reviews online
- Energy is not environmentally friendly
- Above average complaint numbers
Green Energy UK Review
Green Energy UK were formed in 2001 and are a relatively small energy supplier based in Hertfordshire.
As their name suggests, their main focus is supplying environmentally friendly energy. However, they go further than most environmentally friendly energy suppliers because Green Energy UK also supply EKOenergy electricity and gas.
7.7
Green Energy UK Review
Green Energy UK were formed in 2001 and are a relatively small energy supplier based in Hertfordshire.
As their name suggests, their main focus is supplying environmentally friendly energy. However, they go further than most environmentally friendly energy suppliers because Green Energy UK also supply EKOenergy electricity and gas. Price
6
Tariffs
8
Reviews
9.5
Billing
9
Extras
6
PROS:
- 100% renewable electricity
- 100% certified green gas
- Excellent TrustPilot ratings
CONS:
- Prices are more expensive than other energy suppliers
- Not signed up to the Warm Home Discount scheme
- No app
M&S Energy Review
In 2018 the partnership with SSE ended and M&S Energy entered into a partnership with Octopus Energy.
The partnership with Octopus Energy means that the energy supplied to M&S Energy customers is environmentally friendly.
7.7
M&S Energy Review
In 2018 the partnership with SSE ended and M&S Energy entered into a partnership with Octopus Energy.
The partnership with Octopus Energy means that the energy supplied to M&S Energy customers is environmentally friendly. Price
7
Tariffs
8
Customer Service
9.4
Reviews
9.9
Billing
6
Extras
6
PROS:
- 100% renewable electricity
- Excellent online reviews
- Very low complaint numbers
CONS:
- Only one tariff available
- Disappointing website and no app
- Pre-payment accounts not available
So Energy Review
So Energy is a new name in the UK energy market, it was founded in 2015 and stands out from many of the other providers because it offers 100% renewable gas and electricity. If you want to be eco-friendly then they certainly seem like a great choice.
7.6
So Energy Review
So Energy is a new name in the UK energy market, it was founded in 2015 and stands out from many of the other providers because it offers 100% renewable gas and electricity. If you want to be eco-friendly then they certainly seem like a great choice. Price
8
Tariffs
7
Customer Service
9.2
Reviews
9.4
Billing
6
Extras
6
PROS:
- Very good customer reviews
- Very good customer service
CONS:
- Tariff has exit fees
- Limited billing options
Affect Energy Review
Affect Energy are a relatively new energy supplier, having been founded by John Szymik in 2016. Although the company are relatively new, the team that founded the company had 50 years experience working for large energy suppliers. It was bought out by Octopus Energy although Affect Energy remains as a brand.
7.6
Affect Energy
Affect Energy are a relatively new energy supplier, having been founded by John Szymik in 2016. In 2018 they were bought out by Octopus Energy although Affect Energy remains as a brand. Price
8
Tariffs
8
Customer Service
8
Reviews
9.8
Billing
7
Extras
5
PROS:
- 100% renewable energy
- Great customer service
- Reasonably competitive pricing
CONS:
- Taken over by Octopus Energy in 2018 and now trading as a brand only
- Poor website and no app
- Limited range of tariff and payment options
Sainsbury’s Energy Review
Sainsbury's Energy were originally a subsidiary of British Gas which used the Sainsbury's brand under licence. Since April 2019 they have been a subsidiary of Npower and the energy used by Sainsbury's Energy customers is now supplied by Npower.
7.6
Sainsbury's Energy Review
Sainsbury's Energy were originally a subsidiary of British Gas which used the Sainsbury's brand under licence. Since April 2019 they have been a subsidiary of Npower and the energy used by Sainsbury's Energy customers is now supplied by Npower.
Price
8
Tariffs
7
Reviews
8.1
Billing
6
Extras
9
PROS:
- Nectar Points
- UK-based call centre
- Easy to sign up for Priority Service Register
CONS:
- Just one, fixed-rate tariff
- Not available to existing E.ON, Npower or Powershop customers
- Not available to pre-payment customers
Boost Power Review
Boost Power started off as part of OVO Energy and split off in 2017 to concentrate on the pre-payment energy market. The company are still part of the OVO Energy group and are based in Temple Quay, Bristol.
7.5
Boost Power Review
Boost Power started off as part of OVO Energy and split off in 2017 to concentrate on the pre-payment energy market. The company are still part of the OVO Energy group and are based in Temple Quay, Bristol. Price
6
Tariffs
8
Customer Service
7
Reviews
9
Billing
6
Extras
9
PROS:
- Smart pre-prepayment
- BSL helpline
- £30 emergency credit available
CONS:
- Not very environmentally friendly
- Not the cheapest energy supplier
- Unreliable app
E Energy Review
E are a Birmingham-based energy supplier specialising in the pre-payment sector. They currently have 300,000 customers.
7.5
E Energy Review
E are a Birmingham-based energy supplier specialising in the pre-payment sector. They currently have 300,000 customers. Price
7
Tariffs
6
Customer Service
7.75
Reviews
9.1
Billing
6
Extras
9
PROS:
- Excellent customer service
- Free smart meter including installation
- £50 loyalty bonus
CONS:
- Not environmentally friendly
- Some complaints about billing issues
- App can be unreliable