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Last updated: 29th October 2023
Who are Rebel Energy?
Rebel Energy started supplying gas and electricity to customers in 2022. They are one of the newest suppliers in the market, and also one of the smallest.
They have 3 key areas they appear to be focussed on: green energy, fairer prices and customer care.
- We have more on their energy in the section below, but they aim to supply electricity only generated directly from renewable sources and they support the phasing out of gas.
- They claim their prices are some of the most affordable around and they will offer help and flexibility when you need it.
- They also claim to have the best and most accessible customer service in the country.
They launched on the back of a successful crowdfunding campaign in 2021, which saw them raise more than £220,000 in 7 days from over 270 investors.
In addition to being an environmentally friendly energy supplier, they are also aiming to be a socially responsible energy supplier.
Who owns/runs Rebel Energy?
Rebel Energy’s founders are Dan Bates, who spent 18 years at British Petroleum working up from an entry-level position to a senior role, and Penelope Hope, who has worked with a number of start-up companies over the years.
What makes Rebel Energy different?
There are a couple of areas that make Rebel Energy different. Firstly, they have a strong emphasis on ending fuel poverty. This includes helping customers improve their credit scores, not targeting poorer people with their pricing strategies and offering more flexibility in the way customers can pay their bills.
For example, unlike other energy suppliers, they offer payment via weekly – rather than monthly – direct debit. This is to help their low-income customers manage their budgets better.
Another area where they are different is B Corp certification status. Whereas many energy suppliers make a big thing about their commitment to renewable energy, Rebel Energy are planning to go one further and are applying for B Corporation certification.
B Corporation certification will place a legal requirement on Rebel Energy to ensure that they consider the impact their business decisions have on their stakeholders. This doesn’t just mean that they will need to act in an environmentally friendly manner. They will also need to consider their impact on their customers, their employees, their suppliers and society in general.
Essentially, a business with B Corporation certification is similar to a social enterprise, with the only difference being the fact that a business with B Corporation certification is also aiming to make a profit whereas a social enterprise will be operating on a not-for-profit basis.
Certification is managed by B Lab, a not-for-profit organisation.
Do they supply green energy?
Their electricity is generated via UK wind, solar and hydro farms. This means that it is 100% renewable and backed by REGO certificates.
They however acknowledge that REGO certificates have issues, and plan to form relationships directly with renewable energy generators in the UK.
What tariffs do they offer?
Rebel Energy currently offer two tariffs. A one-year fixed deal called “Penguin Standard Direct” and a standard variable rate tariff.
The one-year fixed tariff has exit fees of £60 per fuel. The variable rate tariff has no exit fees.
Based on our test quotes, Rebel Energy are one of the cheaper energy suppliers that you can currently join. Click here to see the cheapest gas and electricity tariffs in November 2023.
Unlike other energy suppliers, they offer payment via weekly – rather than monthly – direct debit. This is to help their low-income customers manage their budgets better.
You can manage your payments and bills, as well as see usage, on their app as well as their website.
Are there any early Rebel Energy reviews?
Yes, despite being a relatively new supplier, they have already accumulated over 250 reviews on Trustpilot.
They have an overall rating of 4/5, which Trustpilot consider to be great. 67% of reviewers gave them 5 stars, whereas 25% gave them 1 star.
They also have over 50 reviews on Google. These are not as favourable, however, with an overall rating of 1.8 out of 5.
With Rebel Energy being such a new supplier, there is no available data from Citizen’s Advice or Which on performance that we would normally use for other suppliers.
Can I join Rebel Energy now?
Yes, you can. Rebel Energy has now fully launched and are providing gas and electricity throughout the UK. If you visit their website, you can easily enter your postcode and quickly get a quote.
One thing we did notice is that there doesn’t appear to be a way to input your actual past usage when getting a quote, they base it on a national average instead.
If you would like a more accurate idea of how they would compare to your existing supplier’s prices, you can input Rebel Energy’s unit rate and standing charges, along with your usage, in our energy calculator.
How to contact Rebel Energy
If you would like to contact them by phone, you can call them on: 0345 528 0195.
Their office hours are: 9 am to 5 pm Monday to Friday.
Their website and social media links are below: