EDF Energy Review (September 2026)
Overview
EDF Energy has a mixed evidence set; check current tariff terms and weigh the measures that matter to you.
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Prices
These are the tariffs we have pricing for — the supplier may offer others.
Annual estimates use the stored consumption assumptions. Check current regional rates, terms and eligibility before switching.
Customer Reviews
Independent ratings use different methods and scales, so each measure should be read separately.
App Experience
App-store scores are shown with their ratings counts where those figures are available.
Service & Support
Service measures are shown only where they are present in the supplied data.
EDF Energy complaints and performance
The complaint figures below use the reporting period stated in the supplied data.
Green Energy
Published fuel-mix figures are shown for the reporting period identified in the stored source data.
Our Verdict
EDF Energy has a mixed evidence set; check current tariff terms and weigh the measures that matter to you.
Use the evidence on price, service and app quality to decide whether EDF Energy fits your household.
Frequently asked questions
What tariff information is available for EDF Energy?
The stored data contains a variable-category annual estimate of £1,611 and a fixed-tariff annual estimate of £1,691. These are estimates, not a quote.
How is EDF Energy rated on Trustpilot?
EDF Energy has a stored Trustpilot rating of 4.8 out of 5 from 251,360 reviews.
Is there Citizens Advice data for EDF Energy?
EDF Energy is ranked #11 in the stored Citizens Advice data, with a score of 2.90 out of 5.
What do EDF Energy complaint figures show?
The supplied Q2 2026 figure is 965 complaints per 100,000 customers.
Does EDF Energy have app-rating data?
iOS 4.6 out of 5 from 187,000 ratings; Google Play 4.4 out of 5 from 51,073 ratings.
What does the fuel-mix data show for EDF Energy?
The stored fuel-mix data reports 20% renewable electricity for January to March 2026.
Should I switch to EDF Energy?
Compare a current personal quote, tariff eligibility and exit fees with the service and app measures shown here before deciding.
When was this EDF Energy review updated?
The structured source payload is for September 2026.
What changed this month
This month, EDF Energy's iOS app days since last update rose from 6 to 13, EDF Energy's play store days since last update rose from 7 to 14, and EDF Energy's cheapest tariff exit fee fell from £50 to £0. There were 13 other data changes this month — see the full changelog below for details.
Data changes this month (18)
EDF Energy
- Trustpilot reviews243,334 → 251,360
- iOS app ratings count185,000 → 187,000
- iOS app days since last update6 → 13
- iOS sampled reviews avg stars2 → 2.33
- Play Store rating4.4256063 → 4.3837585
- Play Store ratings count50,315 → 51,073
- Play Store days since last update7 → 14
- Play Store positive ratings %86.3 → 85.2
- Play Store negative ratings %9.8 → 10.6
- Play Store neutral ratings %3.9 → 4.2
- Play Store net-positive %76.5 → 74.6
- Cheapest variable tariff£1,754.76 → £1,610.88
- Cheapest fixed tariff£1,824.37 → £1,691.28
- Cheapest tariff£1,754.76 → £1,610.88
- Cheapest tariff exit fee£50 → £0
- Cheapest fixed tariff exit fee£150 → £200
- Tariff count4 → 3
- Variable tariffs available2 → 1
Written by
Rob Gibbs
Hi, I'm Rob, and I run Energy-Review.co.uk. I initially started this project in 2018 when I was looking to switch energy suppliers and found there wasn't a website that provided simple, data-backed reviews on all the suppliers available. Since then, I have spent a lot of time (too much, some may say!) looking at all publicly available data about each supplier and writing reviews using this information. These reviews are updated as regularly as possible, and any data is backed up by a source where necessary. I have also started writing guides on various energy-related topics, which hopefully you will find useful. If you find any issues, please use our contact form to let us know.
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