Skip to main content
Energy Review
Supplier comparison

Fuse Energy vs Scottish Power (September 2026)

Overview

Our verdict
Too close to call

There is no single best choice: compare price, service, app and green-energy evidence separately.

Trustpilot
Fuse Energy
4.8
10,754 reviews
Scottish Power
4.4
203,838 reviews
Citizens Advice rank
Fuse Energy
N/A
Scottish Power
#10
Cheapest variable
Fuse Energy
£1,611
/year
Scottish Power
£1,611
/year
iOS app
Fuse Energy
4.8
Scottish Power
4.8
Affiliate
Thinking about switching to Octopus?

Use our referral link, and we'll both get £50 credit once your switch is complete.

Existing customer? Find out how you can benefit too. T&Cs apply (only one switching offer per household)

Tariffs and pricing

Fuse Energy
VARIABLE
Variable Import
£1,611/year
No fixed term · Variable rates can change
Best for: maximum flexibility
CHEAPEST
FIXED 18M
August 2026 Fixed (18m) V15
£1,489/year
18-month term · Exit fee £100
Best for: price certainty
Scottish Power
VARIABLE
Standard
£1,611/year
No fixed term · Variable rates can change
Best for: maximum flexibility
FIXED 12M
Exclusive Help Beat Cancer Fixed Sep 2027 SM2
£1,830/year
12-month term
Best for: price certainty

Annual estimates use the stored consumption assumptions. Check current regional rates, terms and eligibility before switching.

Customer reviews

Trustpilot
Fuse Energy4.8 / 5
Scottish Power4.4 / 5
Citizens Advice
Fuse EnergyN/A
Scottish Power#10
Which?
Fuse EnergyN/A %
Scottish Power56 %

Each review service uses its own method and scale, so the measures below should be read separately.

App ratings and features

App Store
Fuse Energy4.8 · 717 reviews
Scottish Power4.8 · 87,000 reviews
Google Play
Fuse Energy4.68 · 821 reviews
Scottish Power4.73 · 96,905 reviews

App-store scores are shown by platform. No winner is declared where either ratings sample is missing or too small.

Service and support

Citizens Advice rank
Fuse Energy
N/A
Scottish Power
#10
Citizens Advice score
Fuse Energy
N/A
out of 5
Scottish Power
2.94
out of 5
Emails ≤2 days
Fuse Energy
N/A
Scottish Power
94%
Avg call wait
Fuse Energy
N/A
Scottish Power
1.3 min
ChannelFuse EnergyScottish Power
PhoneWeekdays 9am–5pm, closed Saturday, closed Sunday
Email24/7
Social mediaBusiness hrs

Only like-for-like service measures with data for both suppliers are ranked.

SourcesChecked 1st September 2026
  1. Citizens Advice (Scottish Power)

Complaints and performance

Per 100k customers
Fuse Energy
N/A
Scottish Power
1,458
Q4 2025
CA per 10k
Fuse Energy
N/A
Citizens Advice
Scottish Power
61.8
Citizens Advice
Resolved same/next day
Fuse Energy
N/A
Scottish Power
60%
Resolved ≤8 weeks
Fuse Energy
N/A
Scottish Power
86%

Complaint figures are shown with each supplier’s reporting period. No winner is declared when periods differ or one figure is missing.

Fuse Energy — complaint themes
No complaint-reason breakdown was available in the supplied data
Scottish Power — complaint themes
Billing
32%
Reported complaint category for Q4 2025.
Payment Issues
27%
Reported complaint category for Q4 2025.
Metering
15%
Reported complaint category for Q4 2025.
Customer Services
11%
Reported complaint category for Q4 2025.
Marketing
5%
Reported complaint category for Q4 2025.
SourcesChecked 1st September 2026
  1. Supplier performance page (Scottish Power)

Green Energy Comparison

Fuse Energy
Fuel mix not published
Scottish Power
7%Renewable
January to March 2026
Renewable7%
Nuclear4%
Fossil fuel84%
Other5%

Published fuel-mix figures are shown only where both a source URL and reporting period are present in the stored data.

Our verdict

Which should you choose?
If you care most aboutChoose
The lowest annual cost on our assumptionsFuse Energy
A well-rated mobile appEither
Our verdict
Too close to call

There is no single best choice: compare price, service, app and green-energy evidence separately.

Use the decision table to match the available evidence to the factors that matter most to your household.

Fuse Energy
Pros
  • Cheapest variable tariff at £1,611 / year
  • 4.8 Trustpilot from 10,754 reviews
  • iOS app rated 4.8 out of 5
×Cons
  • Cheapest overall tariff carries a £100 exit fee
Scottish Power
Pros
  • Cheapest variable tariff at £1,611 / year
  • 4.4 Trustpilot from 203,838 reviews
  • iOS app rated 4.8 out of 5
  • 94% of emails answered within 2 days
×Cons
  • 19% of Trustpilot reviews are 1-star

Frequently asked questions

Which is cheaper, Fuse Energy or Scottish Power?

On the stored annual-cost assumptions, Fuse Energy is £1,489 and Scottish Power is £1,611. Fuse Energy is lower by about £122 a year.

Can Fuse Energy and Scottish Power complaint rates be compared directly?

No direct complaint-rate winner is declared because Fuse Energy and Scottish Power do not both have figures for the same stated reporting period.

Which supplier leads on customer service?

The supplied data does not support a like-for-like customer-service winner.

Which supplier has the better app evidence?

The comparable app evidence is treated as a tie.

Do tariff eligibility rules matter?

Yes. Specialist, time-of-use, EV, heat-pump and export tariffs can have equipment, meter or account requirements. Check the current supplier terms before applying.

Which supplier has the greener evidence?

The supplied data does not support a like-for-like green-energy winner. This row is based on published fuel-mix percentages.

Which is better overall, Fuse Energy or Scottish Power?

There is no single overall winner in this repaired draft. Price, service, app and green-energy evidence are kept as separate choices in the decision table.

When was this comparison updated?

The structured source payload is for September 2026.

What changed this month

This month, Fuse Energy's play store negative ratings % rose from 1.7 to 6.4, Fuse Energy's Trustpilot 3-star % rose from 1 to 3, and Fuse Energy's Trustpilot neutral reviews % rose from 1 to 3. There were 31 other data changes this month — see the full changelog below for details.

Data changes this month (41)

Related comparisons

Related reviews

Related guides

Rob Gibbs

Written by

Rob Gibbs

Hi, I'm Rob, and I run Energy-Review.co.uk. I initially started this project in 2018 when I was looking to switch energy suppliers and found there wasn't a website that provided simple, data-backed reviews on all the suppliers available. Since then, I have spent a lot of time (too much, some may say!) looking at all publicly available data about each supplier and writing reviews using this information. These reviews are updated as regularly as possible, and any data is backed up by a source where necessary. I have also started writing guides on various energy-related topics, which hopefully you will find useful. If you find any issues, please use our contact form to let us know.

Comments

Leave a comment

We publish your name and comment. Your email is never published and is used only if we need to reply. We also store a one-way hashed form of your IP address to detect spam. See our privacy policy.